Privacy Statement

Effective Date: February 22, 2025

At Rare Gaming, operated by Lala Labels LLC, a Delaware Limited Liability Company with business operations in Virginia, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Statement explains how we collect, use, disclose, and protect your personal data when you visit our website, www.RareGaming.net, and use our services. By using our website, you agree to the terms outlined in this Privacy Statement.

This website is hosted on the Wix.com platform. As a result, Wix provides the infrastructure and tools necessary for us to operate our online store, and their privacy practices and policies apply where relevant. For more information about how Wix handles data for customers of Wix websites, please review the Wix Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our website:

Personal Information:
When you create an account, make a purchase, or contact customer support, we may collect the following personal data:

Name
Email address
Mailing address (billing and shipping)
Phone number
Payment information (credit card or other payment methods)

User-Generated Content:
If you upload content to the Site (e.g., photos, videos, reviews, etc.), we may collect and store this content. This includes personal data embedded in media files, such as metadata (location, timestamps).

Usage Data:
We automatically collect information related to your use of our website, such as:

IP address
Browser type and version
Device information
Pages visited
Referring URL
Time spent on the website

Cookies and Tracking Technologies:
Our website, hosted on the Wix.com platform, uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and personalize content. Wix also uses cookies to ensure the proper functioning of the platform. You can manage cookies via your browser settings, but disabling cookies may impact certain features and functionalities of the website.

Loyalty Program Data:
If you participate in our loyalty rewards program, we may collect information regarding your purchase history and rewards balance.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To Process Transactions: To complete purchases, process payments, and fulfill orders.
To Provide Services: To maintain and manage your account, provide customer support, and ensure that your experience with our website is seamless. This includes supporting the use of our Customer Loyalty Program.
For Marketing and Communication: With your consent, we may send you newsletters, promotional offers, and other marketing materials. You can opt-out at any time by following the unsubscribe instructions in these communications.
For Security and Fraud Prevention: To monitor for fraudulent activity and maintain the security of our website and services.
For Analytics and Improvement: To analyze website usage data and improve our services, features, and customer experience.
User-Generated Content: To display and share content you upload (photos, videos, reviews) and allow other users to interact with your content.

3. Payment Processing via Wix

Our website uses Wix’s secure payment processing platform to handle all financial transactions. Wix processes payments through their system, and Rare Gaming (Lala Labels LLC) does not store or have access to your payment details. For more information about Wix’s payment processing practices, please refer to the Wix Privacy Policy.

4. Sharing Your Information

We may share your personal information in the following situations:

With Service Providers: We share information with third-party service providers, including Wix, who help us run the website, process payments, and provide customer support. These providers are obligated to keep your data confidential.
Public Display of User-Generated Content: Any content you upload to the website (e.g., photos, videos, reviews) may be publicly visible to other users, depending on the platform’s functionality.
For Legal Compliance: We may disclose your personal data to comply with legal obligations, respond to lawful requests from authorities, or protect the rights, property, and safety of Rare Gaming, our users, or the public.

5. Your Rights Regarding Your Data

Depending on your location and applicable laws, you may have certain rights regarding the personal data we hold about you, including:

Access: You can request to view the personal data we hold about you.
Correction: You can request to update any inaccurate or incomplete information we hold about you.
Deletion: You can request that we delete your personal data, subject to legal and operational limitations.
Opt-out of Marketing: You can opt-out of receiving promotional emails and other marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
Data Portability: You may request that we provide a copy of your data in a structured, commonly used format for transfer to another service provider.
Restrict Processing: You may request that we restrict the processing of your personal data under certain circumstances.
Object to Processing: You may object to the processing of your personal data for specific purposes, such as direct marketing.
Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the contact information provided at the end of this statement.

6. Limitations on Data Requests

While we strive to fulfill all customer data and privacy requests in a timely and compliant manner, there are certain limitations to what we can do as a site owner using the Wix platform. These limitations include:

Data Retention by Wix:
Wix, as our hosting and service provider, may retain certain data in their system logs or backups for a limited period, even after we delete it from our site. This means that some data may not be immediately or permanently erased from Wix’s systems upon your request.
Third-Party Integrations:
If you interact with third-party services or apps integrated into our website (e.g., payment processors, analytics tools), we may not have full control over the data collected by these third parties. You will need to contact these third parties directly to exercise your data rights.
User-Generated Content:
If you have uploaded content (e.g., reviews, comments, photos) to our website, we may not be able to fully delete all copies of this content if it has been shared or downloaded by other users.
Legal and Operational Requirements:
In some cases, we may be required to retain certain data to comply with legal obligations (e.g., tax laws, fraud prevention) or operational needs (e.g., order fulfillment). If we cannot fulfill your request for this reason, we will notify you and explain the basis for our decision.
Technical Limitations:
As a site owner on the Wix platform, we rely on Wix’s tools and features to manage and process your data. While Wix provides robust tools for data management, there may be technical limitations to what we can do, such as:
- Inability to access certain types of data stored by Wix.
- Inability to modify or delete data stored in Wix’s system logs or backups.
Do Not Track (DNT) Signals:
Our website does not currently respond to "Do Not Track" (DNT) signals from web browsers. However, you can manage your cookie preferences through your browser settings to control tracking technologies.

How We Handle Data Requests

Despite these limitations, we are committed to supporting your data rights to the fullest extent possible. When you submit a data request, we will:

Respond to your request within the timeframes required by applicable laws.
Provide clear explanations if we are unable to fulfill your request due to the limitations described above.
Direct you to third-party services or Wix’s support team if your request involves data outside our control.

7. Jurisdiction-Specific Disclosures

Depending on your place of residence, you may have specific rights under applicable privacy laws. Below, we outline the rights and disclosures relevant to users in certain jurisdictions:

Virginia Residents (VCDPA)

If you are a resident of Virginia, you have the following rights under the Virginia Consumer Data Protection Act (VCDPA):

Right to Access: You may request confirmation of whether we are processing your personal data and access to such data.
Right to Correct: You may request that we correct inaccuracies in your personal data.
Right to Delete: You may request that we delete your personal data.
Right to Opt-Out: You may opt-out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
Right to Data Portability: You may request a copy of your personal data in a portable and readily usable format.

California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and the categories of third parties with whom we share it.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: You may opt-out of the sale of your personal information. Note that Rare Gaming does not sell your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.

Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of your personal information. Note that Rare Gaming does not sell your personal information.

Children’s Privacy (COPPA)

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

8. International Users

Our website and services are intended for users located within the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our website, you consent to the transfer of your information to the United States and the processing of such information in accordance with U.S. privacy laws.

9. No Sale of Personal Information

Rare Gaming does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

10. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website is hosted on the Wix.com platform, which provides SSL encryption and other industry-standard security technologies. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law. Notification may be provided via email, a prominent notice on our website, or other means as appropriate under the circumstances.

11. Privacy Risks of Uploaded Content

When you upload content (photos, videos, etc.) to our website, please be aware that these files may be publicly visible depending on the platform’s features. You are responsible for ensuring that any content you upload does not infringe on the rights of others and that you have the necessary permissions for its use.

12. Third-Party Services and Links

Our website is hosted on the Wix.com platform, and Wix acts as a third-party service provider for hosting, data processing, and payment processing. We are not responsible for Wix’s privacy practices, which are governed by their own privacy policy. Additionally, our website may contain links to other third-party websites and services that are not operated by us. We encourage you to review the privacy policies of Wix and any other third-party services before submitting personal information.

13. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law. Please note that Wix, as our hosting provider, may also retain data as part of their services. If you wish to delete your personal data, please contact us, and we will take steps to comply with your request, subject to applicable retention policies and Wix’s data handling practices.

14. Governing Law and Dispute Resolution

This Privacy Statement is governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising out of or related to this Privacy Statement or your use of our website shall be resolved exclusively in the state or federal courts located in Delaware.

15. Changes to This Privacy Statement

We reserve the right to update or modify this Privacy Statement at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the website after such changes will constitute your acceptance of the revised terms.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Statement or our data practices, please contact us at:

Rare Gaming (Lala Labels LLC)
PO Box 25
Rockville, VA 23146-0025, USA
Email: Support@RareGaming.net

How to Exercise Your Rights

To exercise your rights under applicable privacy laws (e.g., access, correction, deletion, opt-out), please contact us using the information above. We may need to verify your identity before processing your request, and we will respond to your request within the timeframes required by law.